Wednesday, 12 October 2011

Technical Support Associate / Customer Support Associate

Wipro BPO (A Division of Wipro Ltd.)

Summary

 

Experience:
0 - 2 Years
Location:
Kolkata
Compensation:
Rupees 1,25,000 - 2,00,000
Best in the Industry, Lucrative Salary Package!!
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required,B.Tech/B.E. - Computers, Electrical, Electronics/Telecomunication, InstrumentationPG - Post Graduation Not Required
Industry Type:
BPO/ITES
Role:
Associate/Sr. Associate -(Technical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.


Job Description

Technical Support / Customer Support Associate required by India's Leading BPO with the following skill set:
• Excellent Customer Service Skills and Aptitude.

• Knowledge of Products and Processes

• Ability to analyze and solve technical problems. 

• Knowledge of computer hardware, network, operating systems, software, and protocols and Internet services preferred.

• Ability to apply logical thinking to testing solutions to problems

 

Desired Candidate Profile

·         Freshers / Experienced Candidates.
·         Undergraduates & Gradudates in any stream
·         18-45 years of age
·         Engineers with specialization in Computer Science, Electronics, Electrical and Instrumentation
·         MBA & MCA not eligible
Must Have:
·         Good communication skills in English.
·         Candidates should not be part of any Regular Academic course.
·         Willingness to work in night shifts and 24 / 7 environment

Company Profile

In tune with the Wipro philosophy of growing leaders, the culture and environment at Wipro BPO is one that promotes self-development in perpetuity.

There are career opportunities available to suit each and every individual - opportunities exist across diverse business and service lines ranging from Banking & Capital Markets, Insurance, Travel & Hospitality, Retail & Consumer Products, Energy and Utility, Technology, Manufacturing, Telecom & Healthcare sectors. We have built deep expertise in Processes like Finance & Accounting, Procurement, Marketing, Legal, HR Services, Tech Support, Customer Services and Analytics.
Contact Details
Company Name:
Wipro BPO (A Division of Wipro Ltd.)
Website:
Executive Name:
Wipro BPO (A Division of Wipro Ltd.
Address:
Not Mentioned
Telephone:
1-800-266-5561



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