Thursday 13 October 2011

Quinlan Management Private Limited Urgent Requirement For Team Leader & Trainer in BPO

Job Description

Job Description

Deliver customer service & product curricular to agents
Train new hires on Process, Product.
Barging Calls
Coach, deliver feedback & monitor employee progress toward performance standards
Stay current on internal work processes, policies & procedures
Modify training on basis of internal quality result

Desired Candidate Profile

Skills-Presentation
Negotiation
 Analytical
 Reasoning
 Team building
 Brand Building / Promotional activities,
Retails Sales
Key account
Customer Relationship Management
Task - Oriented, Proactive, Strategize, Execute result oriented plans

Shift Timings

Total 9 hours shift
Working Days – Total 6 days
Rotation shifts ( including night shift for male candidates )
Rotation shifts ( No night shift for female candidates )
No pick up & drop facility
If Intrested contact :
Quinlan Management Pvt.Ltd
01,A-41, Harsh Vihar, Sector-1, Shanti Nagar, Mira RD,
Thane-401107.
Contact : 8087004459- Sunny
                9004902885- Archana

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