Wednesday, 12 October 2011

Customer Care Executive

Indiaplaza


Summary

 

Experience:
0 - 3 Years
Location:
Bengaluru/Bangalore
Compensation:
Rupees 1,00,000 - 2,50,000
Education:
UG - Any Graduate - Any SpecializationPG - Post Graduation Not Required
Industry Type:
Retail
Role:
Associate/Sr. Associate -(NonTechnical)
Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Job Description

The job would involve calling the receiving the calls of the customers, understanding their requirement and resolving the same.
The job would also include calling the potential customers, analyzing their need and resolving the problem by coordinating with concerned teams.
Generate reports on daily / weekly / monthly basis.
* Day Shift Only

Desired Candidate Profile


The desired Skills :

- Good Communication (Verbal and Written) Skills in English
- Coordination Skills
- Proactive
- Initiative
- Time Management

Company Profile

Indiaplaza (earlier Fabmall.com) pioneered the concept of online shopping in India. Since 1999, Indiaplaza has served millions of customers online with a selection of over 7 million items backed by low prices and reliable operations.

Today, Indiaplaza has online stores for books, music, videos, CD-ROMs, electronics, cameras, mobile phones, appliances, apparel, flowers, chocolates, cakes, sweets, toys, handicrafts, watches, food items and many more.

It also manages the loyalty programs for leading brands in the financial services, FMCG, hospitality, IT and airline industries apart from powering online shopping sites for leading media companies. Indiaplaza is managed by a professional management team.
Contact Details
Company Name:
Indiaplaza
Website:
Executive Name:
HR Department
Address:
Mercado Online Pvt Ltd
Brigade Square, 2nd & 3rd floor,
No: 21, Cambridge Road,
Halasuru
BANGALORE,Karnataka,India 560008
Email Address:
Telephone:
80-91-40619000

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